Please note our measurements may vary slightly as all our products are handmade.
-X Small 15mm wide, 24-34cm long
-Small 20mm wide, 28-44cm long
-Medium 25mm wide, 32-50cm long
-Large 25mm wide, 40-70cm long
If you purchase a metal buckle please be mindful of how you care for the hardware. Avoid salt water and harsh detergents as these elements do corrode metal. If your pup goes in salt water a lot we recommend choosing a plastic buckle, otherwise please take the collar off for beach trips.
These collars can still be washed but we recommend a soft detergent with a gentle handwash.
Shipping & Returns
Shipping & Returns
- Free standard shipping on all orders over $100AUD.
- Standard shipping $8
- Express shipping $12
-China: Standard Shipping $20, Express Shipping $35
-USA & Canada: Standard Shipping $23, Express Shipping $38
-UK & Ireland: Standard Shipping $28, Express Shipping $43
Duties and taxes are not included in the checkout total. These are determined by the customs agency in the destination country and are collected at the time of delivery by the recipient.
Silly Wagz is not responsible for these fees.
To make a return, you can contact us at firstname.lastname@example.org. Please make sure to state your order number and reason for return. You must provide a tracking number for the returned goods. Items sent back to us without first contacting us will not be accepted.
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will also require photo's of the faults so please do so immediately.
Unfortunately, we cannot accept returns on sale items or gift cards.
Due to the possibility of our stock running out we do not accept exchanges. We recommend following the above returns policy and then re-purchasing your desired size/colour.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note this does not include the original shipping fee. Please remember it can take some time for your bank or credit card company to process and post the refund too your account.
If your pups like to get silly and dirty in their accessories, then we recommend a cold gentle hand wash. Do not tumble dry.