Handmade Boho Ceramic Dog Bowl

 AUSTRALIAN SHIPPING:  Australia Post
- Free standard shipping on all orders over $100AUD.
- Standard shipping $8
- Express shipping $12

INTERNATIONAL SHIPPING: Australia Post

-New Zealand: Standard Shipping $16, Express Shipping $32
-China: Standard Shipping $20, Express Shipping $35
-USA & Canada: Standard Shipping $23, Express Shipping $38
-UK & Ireland: Standard Shipping $28, Express Shipping $43

Please note we are currently only shipping to the countries listed above.

Taxes/Duties for International Shipments: 
Duties and taxes are not included in the checkout total. These are determined by the customs agency in the destination country and are collected at the time of delivery by the recipient.
Silly Wagz is not responsible for these fees.

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unwashed. We will not accept items in any other condition and they will be sent back to you at your own shipping cost. 

To make a return, you can contact us at sillywagz@hotmail.com. Please make sure to state your order number and reason for return. You must provide a tracking number for the returned goods. Items sent back to us without first contacting us will not be accepted.

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will also require photo's of the faults so please do so immediately. 

Sale Items:
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:
Due to the possibility of our stock running out we do not accept exchanges. We recommend following the above returns policy and then re-purchasing your desired size/colour.

Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note this does not include the original shipping fee. Please remember it can take some time for your bank or credit card company to process and post the refund too your account.