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Silly Wagz

Handmade Pet ID Tags - Hillside

Regular price $25.00 AUD
Regular price Sale price $25.00 AUD
Sale Sold out
Shipping calculated at checkout.
Metal and Size
These dog tags are all individually hand stamped letter by letter, number by number and symbol by symbol! This makes each pet tag unique to themselves and none are identical. When you choose the design you would like I will try my best to recreate this. It may not be identical as they are all hand crafted but I will get it as close as possible. No tag will be perfect and all have a rustic vibe. Each design is shown on the 25mm tag so designs may vary slightly on the 20mm and 32mm tags. The 20mm tags are very small so the images on them will vary and there is a limit on the number of letters.
PURCHASING:
Select the colour metal and size tag you are after. At check out, add in the name and phone number you would like on the tag. If you don’t add a number you will just receive the name only. If you are concerned the name is too long for the smaller tags, please send me a message prior to ordering and I will tell you which size would be best. Please not two phone numbers are only available on the 32mm tags.
SIZE GUIDE:
You have two options of metal. Stainless Steel or Brass. Each tag comes with a 16mm split ring. Please note at the moment I only have silver split rings available so if you purchase a brass tag you will receive a silver split ring until I receive more stock. The tags come in 3 sizes: 32mm 25mm - No more than a 7 letter name. 20mm - No more than a 4 letter name.
CARE GUIDE:
Please note: all metals do tarnish (become less shiny) over time which is a natural process, and can occur a lot quicker when your pup goes in the salt water. To help slow down this process, all of our tags are coated with a metal protector prior to dispatch. This however will wear away so the metal with eventually naturally tarnish. If you notice this it can easily be polished back to its original state with a light metal polish, a polishing cloth or fine steel wool. The black ink in between the grooves can also wear away due to cleaning, water or naturally over time. This can easily be fixed with a Sharpie. Carefully draw over the grooves to fill them in but rub the excess off immediately as it can stain the metal. This can be rubbed off with a cloth, and some water may be needed.

Shipping & Returns

 AUSTRALIAN SHIPPING:  Australia Post
- Free standard shipping on all orders over $100AUD.
- Standard shipping $8
- Express shipping $12

INTERNATIONAL SHIPPING: Australia Post
-New Zealand: Standard Shipping $16, Express Shipping $32
-China: Standard Shipping $20, Express Shipping $35
-USA & Canada: Standard Shipping $23, Express Shipping $38
-UK & Ireland: Standard Shipping $28, Express Shipping $43

Please note we are currently only shipping to the countries listed above.
Taxes/Duties for International Shipments: 
Duties and taxes are not included in the checkout total. These are determined by the customs agency in the destination country and are collected at the time of delivery by the recipient.
Silly Wagz is not responsible for these fees.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

RETURNS:
To be eligible for a return, your item must be in the same condition that you received it, unworn and unwashed. We will not accept items in any other condition and they will be sent back to you at your own shipping cost. 

To make a return, you can contact us at sillywagz@hotmail.com. Please make sure to state your order number and reason for return. You must provide a tracking number for the returned goods. Items sent back to us without first contacting us will not be accepted.

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will also require photo's of the faults so please do so immediately. 

Sale Items:
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:
Due to the possibility of our stock running out we do not accept exchanges. We recommend following the above returns policy and then re-purchasing your desired size/colour.

Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note this does not include the original shipping fee. Please remember it can take some time for your bank or credit card company to process and post the refund too your account.

Care Instructions

If your pups like to get silly and dirty in their accessories, then we recommend a cold gentle hand wash. Do not tumble dry.

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